This Refund Policy is provided by Web-SG-getpictools, which operates Coding Tools at getcodingtools.com. Paddle is the merchant of record for purchases on this website. By making a purchase, you agree to this policy.
1. Your Right to Cancel
You may cancel your purchase and request a full refund within 14 days of the transaction date, without giving a reason. This 14-day period starts on the date you complete your purchase.
2. How to Request a Refund
To request a refund within 14 days of purchase, you may:
- Email [email protected] with your account username and the date of purchase; or
- Use the “Request refund” option in your Paddle purchase receipt or via paddle.net.
Approved refunds are returned to your original payment method within 14 days of approval, in line with Paddle's refund processing standards.
3. After a Refund
When a refund is issued, access to the purchased call pack or lifetime license for your account will end.
4. Contact
For refund-related questions, contact Web-SG-getpictools at [email protected].