Support email
Email us at [email protected]. We review support messages for account access, API usage, payment confirmation, refund requests, and service availability.
What to include
- The username or email-like identifier used for your account, if applicable.
- The API endpoint, error message, or billing plan involved.
- For payment or refund questions, include the purchase date and amount. Do not send card numbers or passwords.
Response time
We aim to respond within 48 hours. Urgent billing and access issues are prioritized when enough account and purchase context is provided.